Lean Change Management: Innovative practices for managing organizational change

by Jason Little

Top-down change without honest feedback from those affected by the change simply will not work.

1. Business need: the business need and opportunity are identified. 2. Concept and Design: creating the plan for a change process, including scope and objectives. 3. Implementing: Executing the change. 4. Post-implementation: This step is comprised of the usual project post-implementation activities like project close-out and post-mortem.

Create Urgency Form a Powerful Coalition Create a Vision for the Change Communicate the Vision Remove Obstacles Create Short Term Wins Build on the Change Anchor the Change in Corporate Culture