our change team used a Force Field Analysis to have the teams feed information back to the executives about what they thought was driving the change, and what was restraining it. This is why Lean Change Management is referred to as a feedback-driven approach to change. This feedback was critical to adjusting the plan, after all, no one knows best what to improve than the people doing the work! Once we had this data, we looked for patterns to figure out what Options and Experiments to do next.
