Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it)

by Salim Ismail

Key attributes of Engagement include: Ranking transparency Self-efficacy (sense of control, agency and impact) Peer pressure (social comparison) Eliciting positive rather than negative emotions to drive long-term behavioral change Instant feedback (short feedback cycles) Clear, authentic rules, goals and rewards (only reward outputs, not inputs) Virtual currencies or points