Manolo Alvarez

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Most of these Interface processes are unique and proprietary to the organization that developed them, and as such comprise a unique type of intellectual property that can be of considerable market value. ExOs invest considerable attention to Interfaces and a great deal of human-centered design thinking is brought to bear on these processes in order to optimize every instantiation.
Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it)
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