Chiara Cokieng

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You did customer development your first week, but haven’t felt a need to do it since It is always sad to see product teams start things off with customer development, and then completely stop once they get going. It is perfectly fine to let customer discovery work ebb and flow. If your learning curve flattens, it can make sense to press pause or change up your approach. However, you want to build a regular qualitative cadence into your product process. It will provide a necessary complement to your quantitative metrics, because it will help you understand the reasons why things are happening.
Talking to Humans
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