Talking to Humans

by Giff Constable

Early adopters are usually folks who feel a pain point acutely, or love to try new products and services.

“What should I have asked you that I didn’t?”

Try to shut up as much as possible.

try repeating back what the person said. You can occasionally get one of two interesting results. They might correct you because you’ve misinterpreted what they said. Or, by hearing their own thoughts, they’ll actually realize that their true opinion is slightly different, and they will give you a second, more sophisticated answer.

But we’re not here to be faint of heart. We are here to change the world.