As part of my interview process, I enlist each of my client’s coworkers to help me out. I want them to assist, not sabotage the change process. I let the coworker know how my process works by saying, “I’m going to be working with my client for the next year or so. I don’t get paid if he doesn’t get better. ‘Better’ is not defined by me. It’s not defined by my client. ‘Better’ is defined by you and the other coworkers who will be involved in this process.”
