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One of my clients taught me a wonderful technique for improving in the area of providing recognition. 1. He first made a list of all of the important groups of people in his life (friends, family, direct reports, customers, etc.). 2. He then wrote down the names of every important person in each group. 3. Twice a week, on Wednesday morning and Friday afternoon, he would review the list of names and ask himself, “Did someone on this page do something that I should recognize?” 4. If the answer was “yes” he gave them some very quick recognition, either by phone, e-mail, voice mail, or a note.
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