do their work better 31. Ensures that people receive the training they need to succeed 32. Provides effective coaching 33. Provides developmental feedback in a timely manner 34. Provides effective recognition for others’ achievements Empowering People 35. Builds people’s confidence 36. Takes risks in letting others make decisions 37. Gives people the freedom they need to do their job well 38. Trusts people enough to let go (avoids micromanagement) Achieving Personal Mastery 39. Deeply understands her/his
