Rebecca

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I’m not sure why bosses persist in thinking this way. Maybe their ego can’t fathom that their orders might not be strictly followed. Maybe they’re too lazy to investigate whether people did their bidding. Maybe they’re too disorganized to adhere to strict follow-up procedures. Maybe they think that following up is beneath them. Whatever the reason, they blindly assume that if people understand, they will do.
What Got You Here Won't Get You There: How Successful People Become Even More Successful
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