Even if we behave within the normal parameters of politeness and etiquette in the workplace, we think we have an obligation to be totally honest in every discussion. For some reason, when we’re “engaged” in frank talk with another person, we interpret this to mean that we are locked in a debate. Because we like to succeed, we assume we have to win the debate. We think we have a license to use every debating trick to win, including bringing up the past to bolster our side of the “argument.” Is it any wonder that even in the least toxic environments, honest well-intentioned dialogues devolve
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