What Got You Here Won't Get You There: How Successful People Become Even More Successful

by Marshall Goldsmith

“It’s not what you say, it’s what they hear.”

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Don’t say “I knew that.”

I've been making a conscious effort to do this

Don’t even agree with the other person (even if he praises you, just say, “Thank you”).

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Nobody ever changed for the better by going to a training session. They got better by doing what they learned in the program.

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