The brightest spots have some key ingredients in common: They bore deeply into their work cultures and, like Menlo, change their very DNA. The transformation is thoughtful, deliberate, and embraced from top to bottom. The best workplaces recognize that working in a new way requires learning new skills and not assuming people automatically just know how to work with flexibility. Employees are trained to understand their own work style: Do they do their best work with distinct boundaries separating work and home? Are they adept at integrating the two? Managers are trained to measure performance,
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