“When someone says, ‘Where are you going? It’s 3 p.m.,’ what they’re really saying is, ‘Why do you get to leave early and go flouncing off? You’re supposed to be here until 5, like me.’” But in a ROWE, results and performance matter. Not time. So Thompson, formerly of Best Buy, who now runs a ROWE training company called CultureRx, teaches people to use five magic words: “Is there something you need?” “Here’s the beauty of the statement: If I need something from you, I need to just ask you for it. That is respectful and human,” she explained. “If I don’t need anything from you, I’m a big fat
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