In an environment that was permissive of pique, I sometimes let my temper get the better of me, a tendency that dated back to my early twenties. When I was a young anchorman in Boston, I once threw my papers in the air during a commercial break to express my frustration over a technical glitch. Shortly thereafter, my boss called me into his office to warn me, “People don’t like you.” That meeting sent my heart into my throat and forced me to correct my behavior. But there continued to be room for improvement;
