The reality is that we live in an unpredictable world. Even apart from extreme events such as famines, we face the unexpected constantly. We do not know whether the traffic will be clear or congested. We do not know if our flight will be delayed or cancelled. We do not know if we’ll slip on an icy pavement tomorrow and break our wrist. Similarly, in the workplace we do not know if a supplier will be late, or a colleague will drop the ball, or a client will change his or her directions at the eleventh hour, and so on. The only thing we can expect (with any great certainty) is the unexpected.
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