I have since gathered data from more than five hundred individuals about their experience on more than one thousand teams. I asked them to answer a series of questions about a time when they had worked on a unified team, what the experience was like, what role their manager played, and what the end result was. Then I got them to contrast this with a time when they had been on a disunified team and what that was like, what role their manager played, and how it affected the end result. The results of this research were startling: when there was a high level of clarity of purpose, the team and
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