GET A SECOND OPINION If important feedback doesn’t resonate, take the whole set of questions to a friend. Don’t say, “This can’t be true, can it?” Instead, lay out the problem explicitly: “Here’s feedback I just got. It seems wrong. My first reaction is to reject it. But I wonder if this is feedback in a blind spot? Do you see me doing this sometimes, and if so, when? What impact do you see it having?” You have to let your friend know that you want honesty, and here’s why.
