Stefan Darabus

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The negative impact is that because we now have two topics, the conversation gets tangled. Dealing with two topics is not a problem in itself—we can address two, twelve, or twenty in a single sitting. But with switchtrack conversations, we don’t realize there are two separate topics, and so both get lost as we each hear the other person through the filter of our own topic.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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