Stefan Darabus

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“Baseline” refers to the default state of well-being or contentment toward which you gravitate in the wake of good or bad events in your life. “Swing” refers to how far up or down you move from your baseline when you receive feedback. Some of us have extreme reactions to feedback; we swing wide. Others remain on an even keel even in the face of disquieting news. “Sustain and Recovery” refers to duration, how long your ups and downs
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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