As you do, you’ll begin to spot the larger patterns. Continual pestering, which you thought was the “following through” solution, is actually reinforcing the problem.2 TWO STEPS BACK: ROLE CLASHES AND ACCIDENTAL ADVERSARIES The first step back looks at you and the other person, and the way your tendencies interact and intersect. The second step back adds another layer: This is not just about you and me, this is also about the roles we play. Roles are defined by their relationship to other roles.
