It’s easy to see the distinction between entertainment and real feedback when it involves someone else. But when it’s about us, it’s harder. These days it’s more important than ever to learn how to make that distinction. The arenas for vitriolic “feedback” are proliferating: online comments, message boards, blogs, talk radio, reality TV. Harsh commentary, malicious attacks, and anonymous venting in these forums are common, catering to reader cheers or jeers.
