Finally the door opened and a young woman entered, managing to put Grace’s back up even before she opened her mouth, just from the way she looked, combined with her scowl.
God I hate people like this, I had shit jobs & just as bad customers, workmates, people related work wise, but never did I ever act bad to anyone, I was always friendly, actually to the rude to me ones, I was overly friendly as nothing pisses off a rude person as much as a big smile & “have a great day!” :)