Brandy Curtis Richards

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Among the top blunders that kept people from getting promoted, according to the study: racially biased comments, off-color jokes, crying, swearing, flirting, public scratching, avoiding eye contact, rambling, giggling too much, and speaking shrilly. All of those blunders stem from poor communication
Pitch Perfect: How to Say It Right the First Time, Every Time (How to Say It Right the First Time, Every Time Hardcover)
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