BerylHealth, a Texas-based company that provides call center and other services to hospitals, has come up with a variation of the school’s practice. Instead of physically coming together, a mass email chain always erupts at some point on Friday afternoon (hence the name the practice has taken: “Good Stuff Friday”). One colleague sends an email to the entire workforce recognizing and thanking a colleague or another department for something that happened that week, or simply to share some good news. The first email invariably triggers a whole avalanche of thanking and recognition. The practice
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