But the Diablo Immortal snafu was also the beginning of what would become a much bigger problem for Blizzard—a fan base that was starting to turn on the company. The outside world wasn’t aware of Armin Zerza or Activision’s growing level of influence on Blizzard’s operations, but to the loudest players, mobile games often represented industry greed due to their rampant microtransactions.
Was it really "a fan base that was starting to turn on the company"? Or a company that gradually abandoned it's fan base in favor of chasing predictable profits and shareholder value? Pick one Jason.

