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Integrity is conforming reality to our words—in other words, keeping promises and fulfilling expectations. This requires an integrated character, a oneness, primarily with self but also with life.
One of the most important ways to manifest integrity is to be loyal to tho...
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Character is the foundation of Win/Win,
Maturity is the balance between courage and consideration.
Communication is the most important skill in life.
When another person speaks, we’re usually “listening” at one of four levels.
ignoring another person, not really listening at all.
We may practice pretending. “Yeah. U...
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We may practice selective listening, hearing only certain parts ...
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Or we may even practice attentive listening, paying atte...
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energy on the words that are ...
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fifth level, the highest form of listening, emp...
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empathic listening, I mean listening with intent to understand.
Empathy is not sympathy. Sympathy is a form of agreement, a form of judgment.
In empathic listening, you listen with your ears, but you also, and more importantly, listen with your eyes and with your heart. You listen for feeling, for meaning. You listen for behavior. You use your right brain as well as your left. You sense, you intuit, you feel.
Satisfied needs do not motivate.
Because we listen autobiographically, we tend to respond in one of four ways.
We evaluate—we either agree or disagree;
we probe—we ask questions from our own fram...
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we advise—we give counsel based on our o...
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we interpret—we try to figure people out, to explain their motives, their behavior, based on o...
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The skills, the tip of the iceberg of empathic listening, involve four developmental stages.
The first and least effective is to mimic content.
The second stage of empathic listening is to rephrase the content.
The third stage brings your right brain into operation. You reflect feeling.
The fourth stage includes both the second and the third. You rephrase the content and reflect the feeling.
Ethos is your personal credibility, the faith people have in your integrity and competency. It’s the trust that you inspire, your Emotional Bank Account.
Pathos is the empathic side—it’s the feeling. It means that you are in alignment with the emotional thrust of another person’s communication.
Logos is the logic, the reasoning part of th...
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What is synergy? Simply defined, it means that the whole is greater than the sum of its parts.
A good exercise program is one that you can do in your own home and one that will build your body in three areas: endurance, flexibility, and strength.
Endurance comes from aerobic exercise, from cardiovascular efficiency—the ability of your heart to pump blood through your body.
why exercises like rapid walking, running, biking, swimming, cross-country skiing, and jogging are so beneficial.
You are considered minimally fit if you can increase your heart rate to at least one hundred beats per minute and keep it at that level for thirty minutes.
Flexibility comes through stretching. Most experts recommend warming up before and cooling down/stretching after aerobic exercise.
Strength comes from muscle resistance exercises—like simple calisthenics, push-ups, pull-ups, and sit-ups, and from working with weights.
“I’m trying to build strength. And that doesn’t happen until the muscle fiber ruptures and the nerve fiber registers the pain.
The spiritual dimension is your core, your center, your commitment to your value system.
Quality literature, such as the Great Books, the Harvard Classics, autobiographies, National Geographic
Conscience is the endowment that senses our congruence or disparity with correct principles and lifts us toward them—when it’s in shape.
Training and educating the conscience, however, requires even greater concentration, more balanced
discipline, more consistently honest living. It requires regular feasting on inspiring literature, thinking noble thoughts and, above all, living in harmony with its still small voice.
the simple idea that there is a gap or a space between stimulus and response, and that the key to both our growth and happiness is how we use that space.
I believe that correct principles are natural laws, and that God, the Creator and Father of us all, is the source of them, and also the source of our conscience.
T. S. Eliot
“We must not cease from exploration. And the end of all our exploring will be to arrive where we began and to know the place for the first time.”
The importance of understanding the difference between principles and values.
Principles are natural laws that are external to us and that ultimately control the consequences of our actions.
Values are internal and subjective and represent that which we feel strongest about...
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Principles are independent of us. They operate regardless of our awareness of them, acceptance of them, liking of them, belief in them, or obeying of them.

