Mistakes Were Made (but Not by Me): Why We Justify Foolish Beliefs, Bad Decisions and Hurtful Acts
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Kindle Notes & Highlights
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“naïve realism,” the inescapable conviction that we perceive objects and events clearly,
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It is precisely because these accounts are so emotionally powerful that thousands of people have been drawn to construct “me, too” versions of them.
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Those who jumped to a conclusion early on were also the most confident in their decision and were most likely to justify it by voting for an extreme verdict.
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The moral of our story is easy to say, and difficult to execute. When you screw up, try saying this: “I made a mistake. I need to understand what went wrong. I don’t want to make the same mistake again.”