Most of this book is advice for feedback receivers. But here, we offer thoughts to both giver and receiver. Ask yourself three questions: (1) What’s my purpose in giving/receiving this feedback? (2) Is it the right purpose from my point of view? (3) Is it the right purpose from the other person’s point of view? Is your primary goal coaching, evaluation, or appreciation? Are you trying to improve, to assess, or to say thanks and be supportive? You won’t always be able to fit the messiness of real life into these clean categories, but it’s worth trying. Reflecting on your purpose before a
...more
