So the switchtrack dynamic has four steps: we get feedback; we experience a relationship trigger; we change the topic to how we feel; and, step four, we talk past each other. To get better at managing our impulse to switchtrack, we have to get better at understanding the relationship triggers that create these impulses. Below, we look at two key kinds of relationship triggers: (1) what we think about the giver, and (2) how we feel treated by the giver.
