Hussain Abbas

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As receivers, we shouldn’t use our views to dismiss the giver’s views, but neither should we discard our own. Working to first understand their views doesn’t mean we pretend we don’t have life experiences or opinions. Instead, we need to understand their views even as we’re aware of our own. And that’s almost impossible to do unless we make a key shift—away from that’s wrong and toward tell me more: Let’s figure out why we see this differently.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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