Jim Landers

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Rather than issuing a reproachful “31 percent of you still haven’t completed your reviews” it’s more effective to crow, “69 percent of you have completed your reviews. Thank you!” Those who have completed the task feel appreciated and recognized for the effort. And those who haven’t get the message that they are out of step with their peers.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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