When you’re feeling overwhelmed, it’s unlikely that you will represent your views in a clear or balanced way. In your effort to regain some balance, you may take far more than your share of the responsibility for a problem, or simply project amplified hopelessness and insecurity. Better to be open about the fact that you’re surprised by the feedback and want time to figure out what it means for you. A second common pitfall occurs when your internal voice is hard at work keeping the feedback out: Pitfall: “That’s ridiculous. I’m not that kind of person.” Better: “That’s upsetting to hear,
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