What does this have to do with feedback? When we are receiving feedback that feels unfair or off base, when we feel underappreciated or poorly treated, our empathy and curiosity may be neurologically turned off. So listening during a tough feedback conversation won’t come naturally. Even those of us who are generous listeners in other contexts may have trouble finding curiosity when we’re feeling triggered. What Helps? Listen with a Purpose If we’re going to be able to listen more effectively, it’s going to have to be both on purpose and with a purpose. We’ll have to find or create some
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Kinda like mindfulness
