Summary: SOME KEY IDEAS Our ability to take in and metabolize feedback is affected by how we tell our identity story. Shift from: Simple all-or-nothing to realistically complex. Fixed to growth — so that you see challenge as opportunity, and feedback as useful information for learning. Three practices help: Sort for coaching. Hear coaching as coaching, and find the coaching in evaluation. When evaluated, separate the judgment from assessment and consequences. Give yourself a second score for how you handle the first score.
