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Summary: SOME KEY IDEAS Feedback is delivered in vague labels, and we are prone to wrong spotting. To understand your feedback, discuss where it is: Coming from: their data and interpretations Going to: advice, consequences, expectations Ask: What’s different about The data we are looking at Our interpretations and implicit rules Ask: What’s right about the feedback to seek out what’s legit and what concerns you have in common. Working together to get a more complete picture maximizes the chances you will (both) learn something.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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