Summary: SOME KEY IDEAS We can be triggered by who is giving us the feedback. What we think about the giver: Are they credible? Do we trust them? Did they deliver our feedback with good judgment and skill? How we feel treated by the giver: Do we feel accepted? Appreciated? Like our autonomy is respected? Relationship triggers create switchtrack conversations, where we have two topics on the table and talk past each other. Spot the two topics and give each its own track. Surprise players in the feedback game:
