Joanne Jia

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Three kinds of boundaries: Thanks and No — I’m happy to hear your coaching . . . and I may not take it. Not Now, Not About That — I need time or space, or this is too sensitive a subject right now. No Feedback — Our relationship rides on your ability to keep your judgments to yourself. When turning down feedback, use “and” to be appreciative, and firm.
Joanne Jia
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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