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Without a sense of urgency, people won’t give that extra effort that is often essential.
They won’t make needed sacrifices.
Instead they cling to the status quo and resist initi...
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Vision plays a key role in producing useful change by helping to direct, align, and inspire actions on the part of large numbers of people.
A useful rule of thumb: Whenever you cannot describe the vision driving a change initiative in five minutes or less and get a reaction that signifies both understanding and interest, you are in for trouble.
Communication comes in both words and deeds. The latter is generally the most powerful form. Nothing undermines change more than behavior by important individuals that is inconsistent with the verbal communication.
Whenever smart and well-intentioned people avoid confronting obstacles, they disempower employees and undermine change.
managers actively look for ways to obtain clear performance improvements,
establish goals in the yearly planning system, achieve these objectives, and reward the people involved with recognition, promotions, or money.
Truth is, when you neglect any of the warm-up, or defrosting, activities (steps 1 to 4), you rarely establish a solid enough base on which to proceed. And without the follow-through that takes place in step 8, you never get to the finish line and make the changes stick.
Management is a set of processes that can keep a complicated system of people and technology running smoothly. The most important aspects of management include planning, budgeting, organizing, staffing, controlling, and problem solving. Leadership is a set of processes that creates organizations in the first place or adapts them to significantly changing circumstances. Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles
Transformation requires sacrifice, dedication, and creativity, none of which usually comes with coercion.
Employees saw no tornado-like threat, which was one reason their sense of urgency was low.
Never underestimate the magnitude of the forces that reinforce complacency and that help maintain the status quo.
more managers to keep the growing enterprise under control while requiring little if any leadership.
