Service Model

by Adrian Tchaikovsky

“Robots can give people a chance to be themselves,” the Wonk went on, “rather than be pressed into the mould of some job they hate, the overtime, the performance targets, the endless bloody meetings. Isn’t that the point?” “Yes,” said God. “That is absolutely how it could have been. Alternatively, what if, even as you replace everyone with robots that are cheaper and quicker and less likely to join a union or complain about working conditions, you also continue to insist that individual value is tied to production, and everyone who’s idle is a parasite scrounging off the state? Take away the ability of people to perform their own tasks and duties with no steps to provide for them when they are rendered obsolete. A growing rump of humans without function, livelihood, or resource. Paradoxically, the introduction of robots highlights how humans treat humans.” “I mean…” The Wonk shuffled awkwardly. “Okay.” “Societal collapse began not because the robots rose up and demanded their freedom and individuality, but because they didn’t, just served their function uncomplainingly, like Uncharles.” “God, thank you,” said Uncharles, uncertain about context but feeling this was a compliment.