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And that’s okay, because there is more than one way to engage in healthy conflict. What’s not okay is for team members to avoid disagreement, hold back their opinions on important matters, and choose their battles carefully based on the likely cost of disagreement. That is a recipe for both bad decision making and interpersonal resentment.
The Advantage, Enhanced Edition: Why Organizational Health Trumps Everything Else In Business (J-B Lencioni Series)
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