Propaganda

by Edward L. Bernays

At the same time, the manipulators of patriotic opinion made use of the mental clichés and the emotional habits of the public to produce mass reactions against the alleged atrocities, the terror, and the tyranny of the enemy. It was only natural, after the war ended, that intelligent persons should ask themselves whether it was possible to apply a similar technique to the problems of peace.

If we understand the mechanism and motives of the group mind, is it not possible to control and regiment the masses according to our will without their knowing about it?

Propaganda is not a science in the laboratory sense, but it is no longer entirely the empirical affair that it was before the advent of the study of mass psychology. It is now scientific in the sense that it seeks to base its operations upon definite knowledge drawn from direct observation of the group mind, and upon the application of principles which have been demonstrated to be consistent and relatively constant.

Scientific accuracy of results is not to be expected, because many of the elements of the situation must always be beyond his control.

Propaganda, like economics and sociology, can never be an exact science for the reason that its subject-matter, like theirs, deals with human beings. If you can influence the leaders, either with or without their conscious cooperation, you automatically influence the group which they sway. But men do not need to be actually gathered together in a public meeting or in a street riot, to be subject to the influences of mass psychology. Because man is by nature gregarious he feels himself to be member of a herd, even when he is alone in his room with the curtains drawn. His mind retains the patterns which have been stamped on it by the group influences.

It is chiefly the psychologists of the school of Freud who have pointed out that many of man’s thoughts and actions are compensatory substitutes for desires which has been obliged to suppress. A thing may be desired not for its intrinsic worth or usefulness, but because he has unconsciously come to see in it a symbol of something else, the desire for which he is ashamed to admit to himself.

The newer salesmanship, understanding the group structure of society and principles of mass psychology, would first ask: “Who is it that influences the eating habits of the world?” The answer, obviously, is: “The physicians.” The new salesman will then suggest to physicians to say publicly that it is wholesome to eat bacon. He knows as a mathematical certainty, that large numbers of persons will follow the advice of their doctors, because he understands the psychological relation of dependence of men upon their physicians.

The music room will be accepted because it has been made the thing. And the man or woman who has a music room, or has arranged a corner of the parlor as a musical corner, will naturally think of buying a piano. It will come to him as his own idea. Under the old salesmanship the manufacturer said to the prospective purchaser, “Please buy a piano.” The new salesmanship has reversed the process and caused the prospective purchaser to say to the manufacturer, “ Please sell me a piano.”

No serious sociologist any longer believes that the voice of the people expresses any divine or specially wise and lofty idea. The voice of the people expresses the mind of the people, and that mind is made up for it by the group leaders in whom it believes and by those persons who understand the manipulation of public opinion. It is composed of inherited prejudices and symbols and clichés and verbal formulas supplied to them by the leaders.

The state university prospers according to the extent to which it can sell itself to the people of the state. The state university is therefore in an unfortunate position unless its president happens to be a man of outstanding merit as a propagandist and a dramatizer of educational issues. Yet if this is the case—if the university shapes its whole policy toward gaining the support of the state legislature—its educational function may suffer. It may be tempted to base its whole appeal to the public on its public service, real or supposed, and permit the education of its individual students to take care of itself. It may attempt to educate the people of the state at the expense of its own pupils. This may generate a number of evils, to the extent of making the university a political instrument, a mere tool of the political group in power.

there is hardly a college or university in the country which does not, with the approval of the governing body and the faculty, maintain a publicity office, with a director and a staff of assistants, for the purpose of establishing friendly relations with the newspapers, and through the newspapers, with the public…” “This enterprise breaks sharply with tradition. In the older seats of learning it is a recent innovation. It violates the fundamental article in the creed of the old academic societies. Cloistered seclusion used to be considered the first essential of scholarship. The college was anxious to preserve its aloofness from the world…. “The colleges used to resent outside interest in their affairs. They might, somewhat reluctantly and contemptuously, admit reporters to their Commencement Day exercise, but no further would they go…

When Secretary Hoover, three years ago, was asked to appoint a commission to the Paris Exposition of Decorative Arts, he did so. As Associate Commissioner I assisted in the organizing of the group of important business leaders in the industrial art field who went to Paris as delegates to visit and report on the Exposition. The propaganda carried on for the aims and purposes of the Commission undoubtedly had a widespread effect on the attitude of Americans towards art in industry: it was only a few years later that the modern art movement penetrated all fields of industry.

The American motion picture is the greatest unconscious carrier of propaganda in the world today. It is a great distributor for ideas and opinions. The motion picture can standardize the ideas and habits of a nation. Because pictures are made to meet market demands, they reflect, emphasize and even exaggerate broad popular tendencies, rather than stimulate new ideas and opinions. The motion picture avails itself only of ideas and facts which are in vogue. As the newspaper seeks to purvey news, it seeks to purvey entertainment.

Intelligent men must realize that propaganda is the modern instrument by which they can fight for productive ends and help to bring order out of chaos.