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Anton Iokov
Anton’s Kindle Notes & Highlights
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World, by Fred Reichheld

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which typically contains lots of questions.
Anton Iokov
But response rates are close to 100% so why worry?
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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
by Fred Reichheld
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