Keith Irby

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Resources, we are talking only about value justification. We are not going to give clients our fees or price, and we are not asking them for the specific dollars they have in a budget. We are trying to understand if there is congruence between what they think it is worth to get the desired results (the return), and what we think is necessary to produce those results (the investment).
Let's Get Real or Let's Not Play: Transforming the Buyer/Seller Relationship
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