“Go on . . .” “Tell me more . . .” “Tell me what is going on . . .” “How can I help?” “So . . . ?” (accompanied by an expectant look) “What brings you here?” “Can you give me some examples of that?” “Can you give me some of the details of what went on?” “When did this last happen?” “Have you told me everything . . . ?” “Does anything else occur to you in relation to what you have told me?”
