Patrick Sheehan

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At the end of every meeting, cohesive teams must take a few minutes to ensure that everyone sitting at the table is walking away with the same understanding about what has been agreed to and what they are committed to do. Unfortunately, people are usually eager to leave the room when a meeting is coming to a close, and so they are more than susceptible to tolerating a little ambiguity. That’s why functional teams maintain the discipline to review their commitments and stick around long enough
The Advantage: Why Organizational Health Trumps Everything Else In Business
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