Then we ask them to do the same thing, except this time focusing on the one aspect of each person that sometimes hurts the team. After ten or fifteen minutes of thoughtful consideration and note taking, everyone is usually done. Then, starting with the leader, we go around the room asking everyone to report on the leader’s one positive characteristic. We then allow the leader to provide his general, one-sentence reaction. In most cases, the leader is quite humbled by the positive feedback, sometimes even surprised by it. Then we go around the room again, asking people to report on the one
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