Thinking they’re being mature, leaders often agree to disagree with one another around seemingly minor issues, thereby avoiding what they see as unnecessary contentiousness and conflict. After all, from their vantage point, the gaps in their opinions and decisions seem small and innocuous. What they don’t understand is that by failing to eliminate even those small gaps, they are leaving employees below them to fight bloody, unwinnable battles with their peers in other departments. This leads to the antithesis of (oh, I hate to use this word) empowerment.
