E. Paul Whetten

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when a leader sees her people engaging in disagreement during a meeting, even over something relatively innocuous, she should do something that may seem counterintuitive but is remarkably helpful: interrupt. That’s right. Just as people are beginning to challenge one another, she should stop them for a moment to remind them that what they are doing is good.
The Advantage: Why Organizational Health Trumps Everything Else In Business
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