Ylan Muller

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dumb to ask for it.” This is unfortunately all too typical of many difficult conversations. We say the least important things, sometimes over and over again, and wonder why the other person doesn’t realize what we really think and how we really feel. As you embark upon a difficult conversation, ask yourself, “Have I said what is at the heart of the matter for me? Have I shared what is at stake?” If not, ask yourself why, and see if you can find the courage to try.
Difficult Conversations: How to Discuss What Matters Most
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